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Support

Support Forums
Browse and ask questions on-line
Talk with other professionals, get ideas, and discuss any technical issues you might have.
 
ASP/VB Documentation
Includes API functions and sample code in ASP/VB

 
.NET Wrapper Class Library
Includes API functions exposed by the askSam Engine for .NET platform.

 
Consulting
askSam's development team has extensive experience in database software development. Use our knowledge of databases, information architecture, and askSam to your advantage. Whether you require assistance for small or large projects, our development team can help you finish your projects faster. To contact askSam about consulting services, fill out the Consulting Request Form, or call us at +1 850 584 6590 and ask for askSam Consulting Services.
 
User Contributed Sample Applications
Download and learn from these sample applications contributed by users.
 

Support Policies

askSam provides free technical support for the SDK with the included askSam basic support subscription.

Basic Support Includes
- FREE 90 days telephone support
- FREE support on the askSam Developer Forum
- FREE 3 months entitlement to the current release, plus minor and major releases.
- This includes bug fixes, as well as product enhancements and improvements.


askSam also offers Platinum Support. Click here for details.

When providing support for our the askSam SDK, we have certain policies about which issues we can support:

- We provide technical support for:
- Documented functions or examples in the askSam SDK
- Possible oversights (bugs) in the latest release.

We do not support:
- Testing/writing end user programs for you.
- Teaching programming in general, or how to use programming applications or compilers.
- Explaining file formats.

 askSam Developer News
Subscribe today to receive askSam's free newsletter of product upgrades, discounts and special promotions. Sign up today!
 

The askSam Database is ideal for applications that organize:
  • Email
  • Medical Records
  • Legal Texts
  • Resumes
  • Imaged or Scanned Documents
  • Meta-Information
  • Document Management
  • Regulatory texts
  • and any other unstructured data
Read about some current applications...

"askSam 5, by askSam Systems, is a really powerful freeform database. It gives you great flexibility by letting you import a large range of file formats. At the same time you can also enter data manually. Even more importantly, askSam gives you a variety of ways of finding the information you've stored. So, if you're looking for a database that's both powerful and flexible, take a look! You won't be disappointed." ~ Dr. File Finder, a.k.a Michael Callahan

askSam Systems, P.O. Box 1428, Perry FL 32348.
Phone: 800-800-1997 or 850-584-6590 Email:
info@askSam.com Support: http://developer.asksam.com/forums  
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